To view your betting records: Go to "My Bets" or "Betting History." There you can see the date, time, market, stake, odds, and result for every bet. Use the filters to find bets from a specific date or of a specific type.
To view your transaction history: Financial Transactions Go to the page or select "Transaction History" from your profile menu. You'll find all transaction types there — deposits, withdrawals, and bonus credits. Each transaction has a tracking number you can use to check its status.
The same information is also available in the app — check the "History" tab at the bottom.
Steps to place a bet:
- Click on your preferred match — you'll see a wide range of markets including match winner, toss winner, total runs, number of wickets, and more.
- Click on any market you want to bet on and the "Bet Slip" will open on the right side or at the bottom.
- Enter your stake on the bet slip — your potential winnings will be calculated automatically.
- Clicking the "Confirm Bet" button will successfully record your bet.
Live Betting: You can place bets even while a match is in progress — odds change with every ball. In live betting, decisions need to be made fast, as some markets close automatically.
The minimum bet amount generally starts from ৳10. The maximum limit varies depending on the market and your account tier.
Contact Channels:
- Live Chat: Click the chat icon at the bottom right of the website. You can speak directly with a Bangla-speaking agent. Average response time is 3–5 minutes.
- Email: support@6kdb.xyz — use email for complex issues or when you need to send documents. Replies typically arrive within 2–4 hours.
- App Support: In the 6kdb app, go to the Profile menu, select "Help" or "Support", and start a chat directly.
When contacting support, have your account mobile number and a description of the issue ready — this helps resolve things faster. For financial complaints, keep the transaction ID or a screenshot on hand.
Reason 1 — Too many incorrect password attempts: Entering the wrong password 5 times in a row will temporarily lock your account for security reasons. It usually unlocks automatically after 30 minutes. To unlock it sooner, please contact support.
Reason 2 — Incomplete KYC: If KYC verification is not completed before your first withdrawal, certain account features may be restricted. Please submit a photo of your NID or passport.
Reason 3 — Suspicious Activity: Login attempts from an unrecognized location or device may trigger an automatic account lock for security. Email support@6kdb.xyz to verify your identity and regain access.
Reason 4 — Policy Violation: If your account was suspended on suspicion of multiple accounts or bonus abuse, contact support and request an explanation.
For any account lock issues Contact Support Directly — Most issues are resolved within 24 hours.
Supported Payment Methods:
- bKash — Deposits and withdrawals available to both personal and agent numbers.
- Nagad — one of the fastest processing methods available.
- Rocket (DBBL) — Dutch-Bangla Bank's mobile banking service.
- DBBL Nexus Pay — directly from a debit card.
Deposit Limit: Minimum ৳100, with a maximum daily limit based on your account tier. Deposits are typically credited to your balance within 1–5 minutes.
Withdrawal time: Usually within 15 minutes to 2 hours — provided KYC is complete. KYC verification is mandatory for your first withdrawal.
The name on your mobile banking account must match the name registered on 6kdb — a mismatch can cause withdrawals to be held.
Steps to reset your password:
- On the login page Go to the page and click the "Forgot Password?" link.
- Enter the mobile number you used when registering.
- A 6-digit OTP will be sent to that number — use it within 5 minutes.
- After OTP verification, you'll be prompted to set a new password.
- Enter a new password of at least 8 characters — combining uppercase letters, lowercase letters, and numbers.
If your mobile number has also changed or you're not receiving the OTP, contact us at support@6kdb.xyz — your account will be manually reset after identity verification. This process may take up to 24 hours.
Tips: After setting a new password, store it in a password manager or a secure place. 6kdb will never ask for your password via email or SMS — treat any such message as a scam.
How your data is protected:
- 256-Bit SSL Encryption: All communication between your browser and 6kdb's servers is encrypted — no one can intercept it in transit.
- Password Hashing: Your password is never stored in plain text — it is kept as a bcrypt hash.
- OTP Two-Factor Verification: An OTP is sent to your mobile with every login — knowing the password alone is not enough to access your account.
- Fund segregation: User funds are kept separate from the company's operational funds.
- Suspicious activity monitoring: Automatic alerts for unusual logins or transactions.
Privacy Policy: 6kdb does not sell your personal information to third parties. KYC documents are used solely for identity verification and are stored encrypted on secure servers. For more details, Privacy Policy read it.
Your own vigilance matters too — never share your password or OTP with anyone, and avoid logging in over public Wi-Fi.